AI receptionist for UK service businesses: The front desk that never clocks off.
Your AI receptionist answers the phone, WhatsApp and your website chat in your business's name. It handles the common questions, takes the details, books a call back or a visit, and passes anything it can't answer to the right person.
The problem
Who answers depends on who's free.
Customers call and message at all hours, and how fast they hear back depends on who's free.
What we build
Answered in your words.
- Calls, WhatsApp and website chats answered in your words
- Every enquiry's details logged in your CRM: one place for your customers, enquiries, quotes and jobs
- Call backs and visits booked into your team's diary
- A handover to a person whenever it should, with the conversation so far
Works with
- Phone
- Messenger
- Website chat
Connected to the heart
Every conversation lands in one place.
Every conversation lands in your CRM, so whoever picks it up next sees what was said.
Questions
Which channels can it answer?
The phone, WhatsApp, Messenger and your website chat.
What happens when it can't answer?
It hands over to the right person, with the conversation so far.
Can an AI system access all of our information?
Not automatically. The information an AI system can access depends on how the solution is designed, which services are connected and the permissions configured. We limit access to what is appropriate for the agreed purpose and discuss relevant access requirements and safeguards during implementation. We cannot guarantee that every third-party system supports the same level of access control.
Will you recommend AI for everything?
No. We believe technology should solve a real business problem. Sometimes AI is useful; sometimes a simpler process, automation or better use of your existing software is the more sensible solution. We'll focus on what makes practical and commercial sense for your business.
Do I need to be technical?
No. We explain our recommendations in straightforward business language and manage the technical work included in the agreed project. We also explain how the finished solution works and provide an appropriate handover, so you and your team understand what has been implemented.
Where next
The heart everything else connects to.
Let's talk
One conversation. A clear first step.
A free call of up to 45 minutes about how your business runs. You'll leave knowing what we'd fix first, and why.
No hard sell, and no obligation.