Every assistant we build runs on one connected system.
Seven stages carry a customer from first ring to final report. This is what they look like.
Right now an enquiry is coming in that no one is free to answer.
A quote worth real money has gone quiet, and nobody has chased it.
Jobs, calls and follow-ups are living in inboxes and heads, not in one place.
This is the gap. Here is what closes it.
Customer enquiry
A customer rings, texts or fills in your form. Day or night, the moment they need an electrician.
The moment most firms quietly let slip.
Capture
Every call gets answered and the job details get taken down. Nothing lands in a voicemail nobody checks.
No more messages sitting unread for days.
Qualification
The right questions get asked. What the job is, where it is, when they need it. No chasing missing details later.
No half-taken jobs anyone has to ring back about.
Owner summary
A clean summary lands on your phone. Read it in ten seconds and decide what happens next.
No detail lost between the site and the office.
CRM tracking
The enquiry goes into your CRM with its full history. Every customer, job and quote in one place.
No customer falling through the gaps between people.
Follow-up
Quotes that go quiet get chased for you. Politely, on time, until there is an answer.
The quote that would have just gone cold instead.
Reporting
You see what the business actually did each month. Calls answered, jobs won, money quoted.
No guessing whether the month was actually any good.
Sequence complete. Seven stages, one system.
Every part is built around how you already work.
Think of it less like buying software and more like hiring someone who already knows your business. Each capability below is shaped to your jobs, your process and the way you run. Not a menu. Evidence.
Client CRM
Not an off-the-shelf database. We build it around your customers, your job types and the exact details you track, so it mirrors how your business already thinks. Ask what happened with any enquiry and the answer is already there.
WhatsApp job booking
Engineers get the job on WhatsApp and confirm it from site, in the format your team already uses. No calls back and forth with the office.
Task assignment
Work is routed by your rules to the right engineer, the way you already decide who does what. Who is on what is never a mystery.
Quote follow-up
We set the chasing to your timing and your wording, so quotes get followed up exactly as you would, until there is an answer. Priced work stops slipping away.
Owner reporting
You tell us the numbers that matter to you, and the report is built around those. A plain read on the business, not a dashboard you have to decode.
AI voice assistant
Answered around the clock in a voice and script we shape to your business, so callers reach your firm, not a generic bot.
The price buys a known process, not a leap of faith.
Discovery call
We map how your business runs and where the work goes missing.
Built around you
Your system is configured to your trade, your tools and the way you already work.
Installed and tested
We set it live on your own numbers and channels and check every path a customer can take.
Live, with support
It runs from day one, and we stay on hand to tune it as you go.
The seven stages are not a guess at what an electrical business might want.
Both of us came up inside the electrical industry, not a software company looking in. We saw the same thing in a one-van business and in a firm running a full team: enquiries arriving faster than anyone could answer, quotes going cold because nobody owned the follow-up, and the whole picture scattered across phones, inboxes and memory. Capture exists because the work never stops coming. Follow-up exists because jobs go to whoever responds first. The tools most electrical firms run on never kept up with the pace of the trade, and closing that gap is the whole reason LeadaLine exists.
Nothing here is a fixed package.
Discovery comes first. We sit down, find where the hours and the money are leaking, then build your LeadaLine DNA around exactly that. It is closer to hiring a member of staff than buying software: you tell us how you want things done, and the system is built to work your way.
Price is set per client on the discovery call, which is why you will not find one on this page.